Privacy Policy

COVAL Displays

Last updated: 5/11/2024

COVAL Displays ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.yourwebsite.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this policy carefully to understand our practices regarding your personal information.

By using our Site, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal information about you when you visit our Site, make a purchase, or contact us. This information may include:

  • Personal Details: such as your name, address, email address, phone number, and payment information.
  • Order Information: including order history, shipping details, and payment details.
  • Technical Information: such as IP address, browser type, device type, and operating system.
  • Usage Information: like the pages you view, the time you spend on each page, and the links you click.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill your orders
  • To communicate with you, including order updates and promotional messages
  • To improve and personalise your experience on our Site
  • To provide customer support
  • To improve our products and services
  • To comply with legal obligations, including fraud prevention and security monitoring

3. Sharing Your Information

We do not share your personal information with third parties, except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you, such as payment processing, order fulfillment, and customer service.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to legal requests.
  • Business Transfers: If COVAL Displays undergoes a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Security of Your Information

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no online transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may ask us to update or correct your information if it’s inaccurate or incomplete.
  • Deletion: You may request the deletion of your personal information, subject to certain legal requirements.
  • Marketing Preferences: You can opt out of marketing emails by following the unsubscribe instructions in our communications.

To exercise any of these rights, please contact us at [Your Email Address].

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyse usage, and assist with marketing efforts. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy/Statement] (if applicable).

7. International Transfers

As we operate in Australia and Indonesia, your information may be transferred outside of Australia for processing. We take steps to ensure your information remains protected according to Australian privacy standards during such transfers.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other reasons. We will notify you of any significant changes by posting the updated policy on this page with the revised "Last Updated" date.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

COVAL Displays
[Your Business Address]
[Your Email Address]
[Your Phone Number]